REFUND AND RETURN POLICY
We want you to be completely satisfied with your purchase from our website that uses WooCommerce on WordPress. If for any reason you are not satisfied, we offer a 14-day right of withdrawal period and a 24-month warranty on all products, in accordance with the Slovak legislative.
RIGHT OF WITHDRAWAL
You have the right to withdraw from your purchase within 14 days of receiving the product without giving any reason. To exercise your right of withdrawal, please contact us at email@example.com and provide your order number and the reason for your withdrawal.
If you exercise your right of withdrawal, we will refund the full purchase price, including the original shipping cost, within 14 days of receiving the returned product. You must return the product to us in its original condition and packaging.
We provide a 24-month warranty on all products, in accordance with the Slovak legislative. If the product is defective or does not meet the description on our website, please contact us at [insert contact information] to request a repair, replacement, or refund.
If you request a repair or replacement, we will cover the cost of shipping the product back to us and sending the repaired or replaced product back to you. If you request a refund, we will refund the full purchase price, including the original shipping cost.
If the defect is due to your misuse or negligence, the warranty does not apply. The warranty also does not cover normal wear and tear or damage caused by accidents or natural disasters.
The right of withdrawal does not apply to digital products or services that have been used or downloaded. It also does not apply to custom orders or personalized items, unless there was an error on our part.
The warranty does not apply to products that have been modified or repaired by someone other than us, or to products that have been used for commercial purposes.